Wednesday, 12 December 2007

IT uptime and Directors

So the client wants to move to another/secondary/extra/redundant connectivity provider.
No problem, I actually advised and requested them to do this many months ago as the current provider is iffy at times...

Even more so they want to load another "optimized" (or something) piece of code in the place of the current running code. No problem either with that, as I actually would advise in that direction for several reasons, however the client needs to understand a few "changes" etc. which they've accepted. No problem in that either.

Then the client wants to remove a server from the stack so that the second provider can load their software on it. I warned and resisted it for stability reasons. Still the Director was insistent that they need it sooner for this that and these reasons. Several of them (mostly all of them) I have no problems with, however I advised on a different road (that some how, because I'm the mushroom, didn't get a cost value to me) that the director was not prepared to take. Time etc.

So I implemented the change. And as expected (do I have to mention that I hate it to be right???) things break, they can't do their sales etc. and the Director comes down on me like a ton of bricks.... things about warnings etc. etc. etc. and then ordered me to put the server back into production immediately...

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